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Contact Hallucite

Send us a question about using the service, report a problem or suggest a correction to a guide. Include enough public information to explain the issue.

Email Hallucite

What to include in your message

  • 1

    Questions about reference checks

    Tell us which feature you are using and which part of the result you need help understanding. The methodology page explains the scope and limits of publication checks.

  • 2

    Technical problems

    Describe what you tried, what happened and any error message. Include your browser name and the affected page, without pasting private reference lists.

  • 3

    Guide corrections

    Send the guide URL, the passage you think needs correction and a supporting public source. Separate a wording concern from a question about a particular check result.

  • 4

    Account access

    Describe the sign-in or account problem and the steps you have already tried. Keep passwords, access tokens and payment-card details out of your message.

  • 5

    Privacy questions

    Use this address for questions about data handling or a privacy request. The privacy policy and imprint identify the service operator and explain the published data practices.

A clear subject, the affected page and a short description help us understand your question. Use the published pricing and methodology pages for current service information.

Email Hallucite